Play Safe with okgam
Gaming is meant to be fun — a bit of excitement after a long week, not a source of stress or financial pressure. okgam is deeply committed to keeping it that way for every Filipino player on our platform.
Age Restriction
21 years or older
required to play
Our Player Protection Tools
Six built-in features designed to keep your okgam experience healthy and enjoyable.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit into your okgam account. Once the limit is reached, deposits are automatically blocked until the period resets.
Session Time Limits
Restrict how many hours you spend playing in a single session. When your limit is up, okgam will log you out automatically — no second-guessing yourself required.
Reality Check Reminders
Receive a pop-up notification at intervals you choose — every 30 minutes or every hour — reminding you how long you've been playing and how much you've wagered.
Self-Exclusion
Take a break from okgam for 30 days, 90 days, 6 months, 1 year, or permanently. During self-exclusion, your account is locked and all marketing communications are suspended.
Loss Limits
Set a maximum net loss amount per day, week, or month. okgam will prevent you from placing bets once your loss threshold is met, protecting your bankroll automatically.
Account Cool-Down
Need a short pause without full self-exclusion? Activate a 24-hour or 7-day cool-down period during which your account is suspended but your data and balance are preserved.
How Each Tool Works
A closer look at okgam's four most powerful responsible gaming controls.
Deposit Limits
Head to Account Settings → Responsible Gaming → Deposit Limits to set your cap. Increases to your limit take 7 days to take effect (a built-in cooling-off period), but reductions apply immediately. This ensures you always stay in control of your spending on okgam — whether you're playing slots in Manila or fishing games in Cebu.
Session Time Limits
Choose a maximum session duration from 1 hour to 8 hours. When you've been logged in for that long, okgam will show a warning, give you 5 minutes to finish your current activity, then automatically log you out. You can always log back in the next day — we just want to make sure you're taking regular breaks.
Self-Exclusion
Self-exclusion is okgam's most powerful protective tool. Once activated, you cannot log in, deposit, or play for the duration you've selected. We also remove you from all promotional lists immediately. For permanent exclusions, your account is closed and all remaining funds are returned to your registered GCash or bank account within 5 business days.
Loss Limits
Loss limits give you a hard stop when your net gambling losses hit a number you've decided in advance — when you're thinking clearly, not in the heat of the moment. This is one of the most effective tools for preventing chasing behaviour. Set it in Account Settings → Responsible Gaming → Loss Limits. Reductions apply instantly; increases require a 7-day review period.
How to Self-Exclude on okgam
Requesting a self-exclusion is straightforward. Here's exactly how to do it:
Log in to your okgam account and go to your profile icon in the top right corner.
Navigate to Account Settings, then select the Responsible Gaming tab.
Click Self-Exclusion and choose your preferred duration: 30 days, 90 days, 6 months, 1 year, or permanent.
Confirm your selection. You'll receive a confirmation email and your account will be locked immediately.
If you need urgent assistance, contact our support team directly — we can activate self-exclusion for you within minutes.
Self-exclusion cannot be reversed before the chosen period expires. This is intentional — it's there to protect you. Please think carefully before selecting your duration.
The 21+ Age Policy
okgam enforces a strict 21 years of age or older policy for all players, in full compliance with Philippine gaming regulations and PAGCOR's guidelines for responsible online gambling.
Every new account undergoes an age verification check during the registration and KYC process. Accepted proof-of-age documents include:
- Philippine Statistics Authority (PSA) Birth Certificate
- PhilSys National ID (ePhilID)
- UMID (Unified Multi-Purpose ID)
- Valid Philippine Passport
- Driver's License issued by LTO
Any account found to belong to a player under 21 years of age will be permanently closed without notice. All funds deposited will be returned to the originating payment method (GCash, BPI, BDO, etc.) after a compliance review.
Parents and guardians: if you believe a minor has accessed the okgam platform using your credentials, contact our support team immediately. We take under-age gambling extremely seriously.
okgam also strongly recommends keeping your login credentials private and enabling two-factor authentication (2FA) on your account to prevent unauthorized access by minors in your household.
Warning Signs to Watch For
Problem gambling doesn't always look the same. These are some common signs that gaming may be becoming a problem — for yourself or someone you know:
- Spending more money than you can comfortably afford to lose
- Chasing losses by placing bigger and bigger bets
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family, or personal responsibilities because of gaming
- Feeling anxious, irritable, or restless when not playing
- Lying to friends or family about how much time or money you spend on gambling
- Using gambling as a way to escape stress, depression, or life problems
- Repeatedly failing to stick to personal spending or time limits
If any of these ring true, please reach out. You're not alone, and help is available. Contact our support team or use okgam's self-exclusion tool right away.
Quick Self-Assessment
Ask yourself honestly — have any of the following been true for you in the past month? This isn't a formal diagnostic tool, but it can help you reflect on your gaming habits.
Have you spent more money on okgam or other gambling than you originally planned?
Have you felt the urge to gamble with larger amounts to get the same level of excitement?
Have you made unsuccessful attempts to cut back, stop, or control your gambling?
Have you felt preoccupied with gambling — thinking about past sessions or planning the next one?
Have you gambled to escape problems or to relieve feelings of helplessness, guilt, or anxiety?
Have you hidden your gambling activity from people who are close to you?
Has gambling caused you to miss work, school, or important family events?
If you checked even one or two of these, it may be worth taking a closer look at your gaming habits. Use okgam's responsible gaming tools in your account settings, or speak with our support team for a confidential conversation.
Tips for Healthy Play
Most Filipino players enjoy okgam as pure entertainment — a way to unwind and have a good time. These simple habits help keep it that way.
Set a budget before you start. Decide exactly how much you're comfortable spending before you open the app. Treat it like money spent on a night out — once it's gone, the session is over.
Take regular breaks. Step away from the screen every hour. Grab a merienda, stretch, call a friend. A short break helps you stay clear-headed about your decisions.
Never chase losses. Lost a few rounds? That's the nature of gambling. Betting more to "win it back" is one of the most common ways a fun session turns into a problem.
Don't play when you're stressed. Gaming under emotional pressure — after a bad day at work, during a quarrel at home — tends to lead to poor decisions and overspending.
Balance gambling with other activities. Keep enjoying your other hobbies — basketball, kain with family, travel around the Philippines. okgam is just one part of a full life.
Use okgam's built-in tools. Deposit limits, session timers, and reality checks are there for a reason. Use them proactively — not just when things feel out of control.
Support & Resources in the Philippines
If you or someone you care about is struggling with problem gambling, you don't have to figure it out alone. Several organisations in the Philippines offer free, confidential support:
PAGCOR Responsible Gaming Program
The Philippine Amusement and Gaming Corporation (PAGCOR) runs a comprehensive Responsible Gaming program that includes player education, problem gambling awareness campaigns, and support referrals. okgam operates in alignment with PAGCOR's responsible gaming standards and encourages all players to familiarise themselves with these resources.
National Center for Mental Health (NCMH)
The NCMH provides mental health services across the Philippines, including counselling for behavioural issues such as problem gambling. Their Crisis Hotline is available 24/7 for Filipinos in distress.
Gamblers Anonymous Philippines
GA Philippines holds regular meetings in Manila, Cebu, Davao, and other major cities, following the proven 12-step recovery program. Attendance is free and completely confidential. Many Filipino players have found lasting recovery through this community-based approach.
okgam Customer Support
Our support team is available 8 AM – 2 AM Manila Time, 7 days a week. If you're concerned about your gambling habits or want help setting up self-exclusion or spending limits, reach out to us directly. All conversations are handled with care and complete discretion.
okgam's responsible gaming features are accessible directly in your account settings. You don't need to contact support to activate deposit limits, session timers, or a cool-down period — you're in control at all times.
Remember: seeking help is a sign of strength, not weakness. Thousands of Filipinos successfully manage their relationship with gambling every year. The first step is always the hardest — but okgam is here to make it easier.
Play Smart. Play Safe at okgam.
Gaming is best when it's fun and in control. Set up your responsible gaming limits today and enjoy everything okgam has to offer — with full peace of mind.
21+ only. Gambling can be addictive. Please play responsibly.