okgam Terms & Conditions

1. General Information

Welcome to okgam ("okgam," "we," "us," or "our"), the online gaming platform operated at okgam.cam. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and okgam governing your access to and use of all products, services, games, and promotions available on the platform.

By creating an account, logging in, or placing any wager on okgam, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must immediately cease all use of the platform.

okgam is committed to providing Filipino players — from Manila and Cebu to Davao, Quezon City, Makati, and every corner of the archipelago — with a transparent, fair, and enjoyable online gaming experience. These Terms are designed to protect both players and the integrity of the platform.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, which form part of this agreement. In the event of any conflict between documents, these Terms take precedence unless expressly stated otherwise.

2. Eligibility & Registration

2.1 Age Requirement

You must be at least 21 years of age to register and play on okgam. This age restriction is mandated under Philippine law and aligned with PAGCOR responsible gaming guidelines. By registering, you represent and warrant that you meet this age requirement. okgam reserves the right to request proof of age at any time, and failure to provide adequate documentation may result in account suspension.

2.2 Geographic Restrictions

okgam's services are primarily intended for players in the Philippines. It is your sole responsibility to determine whether accessing and using the platform is lawful in your jurisdiction. If you are located in a region where online gambling is prohibited, you must not use okgam's services.

2.3 Registration Accuracy

When registering, you must provide accurate, complete, and current information including your full legal name, date of birth, email address, and mobile number. Providing false or misleading registration information is a material breach of these Terms.

2.4 One Account Per Player

Each player is permitted to maintain only one (1) okgam account. Multiple accounts held by the same individual — whether identified through shared device, IP address, payment method, or identity documents — may be merged or closed, and any associated winnings forfeited.

3. Account Rules

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your okgam account credentials. okgam strongly recommends using a unique, strong password that is not shared with any other website or service. Do not share your login details with any third party.

3.2 Account Activity Monitoring

okgam monitors account activity for signs of fraud, money laundering, or policy violations. Unusual activity patterns may trigger a temporary account hold pending a review by our compliance team.

3.3 Inactive Accounts

An account is considered inactive if no login or wagering activity has occurred for a period of twelve (12) consecutive months. okgam reserves the right to apply an inactivity fee of ₱100 per month to inactive accounts after this period. Players will be notified via email before any fees are applied.

3.4 KYC Verification

okgam may require identity verification ("Know Your Customer" or KYC) before processing withdrawals or when triggered by regulatory requirements. Accepted documents include Philippine government-issued IDs (UMID, PhilSys ID, passport, driver's license). Failure to complete KYC verification within the required timeframe may result in account restrictions.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

okgam supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Landbank, UnionBank, 7-Eleven, Cebuana, and M Lhuillier. Available methods may vary depending on your account status and location within the Philippines.

4.2 Currency

All transactions on okgam are processed in Philippine Peso (PHP / ₱). Deposits made in a foreign currency may be subject to conversion at the prevailing exchange rate at the time of the transaction.

4.3 Minimum & Maximum Limits

Minimum deposit and withdrawal amounts are displayed in the cashier section of your account. These limits may vary by payment method and player account tier.

4.4 Withdrawal Processing

okgam aims to process withdrawal requests within 1–2 hours during standard business hours (8 AM – 2 AM Manila Time). Withdrawals may be delayed for KYC compliance, bonus wagering requirement review, or fraud prevention checks. okgam is not liable for delays attributable to third-party payment processors or bank processing times.

4.5 Payment Method Consistency

For anti-money laundering compliance, withdrawals will generally be returned to the same payment method used for your most recent deposit, up to the amount deposited via that method.

5. Bonuses & Promotions

5.1 Bonus Eligibility

All bonuses and promotional offers are subject to specific terms that are communicated at the time of the promotion. General eligibility requirements include: holding an active, verified okgam account; complying with all Terms; and not having been flagged for bonus abuse.

5.2 Wagering Requirements

Unless explicitly stated otherwise, all bonus funds carry a wagering requirement before they can be withdrawn. Wagering requirements and eligible games are specified in the individual promotion's terms. Attempting to withdraw bonus funds before fulfilling wagering requirements will result in forfeiture of the bonus amount.

5.3 Bonus Abuse

The following behaviors constitute bonus abuse and are strictly prohibited:

• Creating multiple accounts to claim the same promotion more than once
• Coordinating with other players to exploit bonus terms (collusion)
• Using bonus funds on games that are excluded from bonus wagering contributions
• Making low-risk, mathematically opposed bets to circumvent wagering requirements

okgam reserves the right to void bonuses, cancel winnings derived from abused bonuses, and suspend or permanently close accounts found engaging in bonus abuse.

5.4 Promotion Changes

okgam reserves the right to modify, withdraw, or expire any promotion at any time without prior notice. Any changes will not affect bonuses already credited to a player's account prior to the modification date.

6. Gameplay & Fair Play

6.1 Game Integrity

All games on okgam — including slots from Pragmatic Play, live casino tables via Evolution Gaming, fishing games, bingo rooms, Color Game, and sportsbook markets — are governed by certified Random Number Generator (RNG) technology or live-streamed from licensed studios. Game outcomes are fair, transparent, and independently audited.

6.2 Prohibited Conduct

The following conduct is strictly prohibited and may result in immediate account termination:

• Use of automated software, bots, or scripts to interact with any game or service
• Exploiting software bugs or game malfunctions for personal gain
• Colluding with other players in poker or live dealer games
• Any form of fraud, money laundering, or use of the platform for unlawful activity
• Threatening, harassing, or engaging in abusive behavior toward okgam staff or other players

6.3 Malfunctions

In the event of a technical malfunction that affects game outcomes or results in an incorrect payout display, okgam reserves the right to void affected bets and return stakes. Malfunction voids all pays and plays.

7. Responsible Gaming

okgam is firmly committed to promoting safe, responsible, and enjoyable gaming for all Filipino players. Gambling is intended as entertainment — not as a way to generate income or solve financial problems. Players must be 21 years or older. If you feel that your gambling is no longer within your control, please make use of the following tools available in your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Limits: Restrict how long you can remain logged into your account per session.
• Self-Exclusion: Temporarily suspend your account for a defined period (30 days, 90 days, 6 months, or 1 year), or request a permanent closure.
• Reality Check Notifications: Receive on-screen reminders of how long you have been playing during a session.

okgam aligns with PAGCOR responsible gaming guidelines and encourages players who need support to seek help. Gambling can be addictive — please play responsibly. Visit our dedicated Responsible Gaming page for more resources.

8. Privacy & Data Use

By using okgam, you consent to the collection, processing, and storage of your personal data in accordance with our Privacy Policy. okgam collects data for purposes including account management, transaction processing, fraud prevention, legal compliance (including AML/KYC), and improving the platform experience for Filipino players.

okgam does not sell your personal data to third parties. Data may be shared with regulatory bodies (such as PAGCOR), payment processors, and licensed game providers as required for the operation of the platform and compliance with Philippine law.

9. Intellectual Property

All content on okgam — including but not limited to logos, graphics, game interfaces, software, text, images, and the overall "look and feel" of the platform — is the exclusive intellectual property of okgam or its licensed partners and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from okgam without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, okgam and its officers, directors, employees, and partners shall not be liable for:

• Any loss of funds resulting from technical malfunctions, internet outages, or third-party payment processor failures
• Indirect, incidental, consequential, or punitive damages arising from use of the platform
• Any losses caused by unauthorized access to your account due to your failure to maintain the security of your credentials
• Service interruptions resulting from scheduled maintenance, Force Majeure events, or circumstances beyond okgam's reasonable control

okgam's total aggregate liability to any player in any given calendar month shall not exceed the net deposits made by that player during that month, excluding any bonus funds.

11. Termination

11.1 By okgam

okgam reserves the right to suspend, restrict, or permanently close any player account — with or without prior notice — where it reasonably believes a player has breached these Terms, engaged in fraudulent activity, abused bonuses, or poses a risk to the integrity of the platform. In cases of confirmed fraud or money laundering, any remaining account balance may be withheld pending investigation.

11.2 By the Player

You may close your okgam account at any time by contacting our customer support team. Upon closure, any pending withdrawal requests will be processed in accordance with our standard withdrawal procedures. Self-exclusion requests are a separate process — see the Responsible Gaming section above.

12. Disputes & Governing Law

12.1 Dispute Resolution

If you have a dispute with okgam regarding a game outcome, transaction, or any matter covered by these Terms, please contact our customer support team first. okgam will endeavor to resolve all disputes within 10 business days of receiving a formal complaint. If a dispute cannot be resolved directly, it may be escalated to the relevant licensing or regulatory authority.

12.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal action arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

13. Amendments to These Terms

okgam reserves the right to modify, update, or replace any part of these Terms at any time. Changes take effect upon publication on this page, with the "Last Updated" date revised accordingly. For material changes, okgam will notify registered players via email or an in-platform notification. Your continued use of okgam after any amendments constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to the okgam support team. Our customer service is available 8 AM – 2 AM Manila Time, seven days a week.

Email: [email protected]

Please include your registered username and a clear description of your inquiry to help us assist you as efficiently as possible. We're here to make sure your okgam experience is smooth, fair, and enjoyable — no matter where in the Philippines you're playing from.